Perkhidmatan di Bahagian Pengurusan Pelanggan @ Perpustakaan Tun Abdul Razak Utama

 Research Writing Room
a) 15 rooms are available based on a first come, first serve basis
b) Peace, Privacy, Comfort
c) 4th floor, PTAR 1
d) Contact 03-5544-3716
 Book Delivery Service
a) Academic & Admin staff
b) Campus delivery service
c) Within Shah Alam, Puncak Perdana, Puncak Alam, INTEC, Sungai Buloh & Selayang 


Bureau van Dijk OSIRIS Online Quiz 2014

By Friday, October 17, 2014 , , , , , No comments

Bureau van Dijk OSIRIS Online Quiz 2014
Organizer: Bureau van Dijk (BvD), Singapore
Quiz Date: 13th Oct, 2014 – 28th, November, 2014

A. Participation:
a) The competition is open to all students and lecturers in Universiti Teknologi MARA (UiTM) from all over the campus in Malaysia.

b) Participation in the quiz is only possible using the BvD OSIRIS database in your library resources on campus. Copy this link and paste to new browser.

1) Fill in the answer to the Quiz Questions (as the attached pdf ) ; and
2) Enter the details requested, including but not restricted to a valid email address and Student/Lecturer Number/ ID.    

c) Participation becomes official once the details have been entered and the participation confirmation notification sent to senders. The closing date for submitting the answers to BvD is on 6pm 28th November 2014 to the email address:
d) Participants may only submit a single entry

B. Competition 
The quiz question is a scenario analysis based on BvD OSIRIS database

C. The Winner 
a) The winner will be appointed after the quiz end date. The winner is the person who
b) Complies with all requirement set under Rule A above; and
c) Answers the Quiz Questions correctly; and
d) Understanding if there is a tie, the winner will be selected from the submitted entries by a jury whose decision will be impartial and in keeping the objective and rules of the competition

D. Exclusion 
BvD reserves the right to exclude from participation in the competition any person of misuse, fraud or cheating.

E. Contacting the Winner/s
The winner/s will be notified by email. The winner’s name will be published on the Library website on 15th Dec, 2014.

G. Cancellation 
BvD reserves the right to suspend or cancel the competition at any time on the grounds of force majeure.

H. Acceptance of the Rules 
a) Any person who submits his/her details to participate in this competition accepts that these rules are integral part of the competition. BvD decision’s is final and no enquiries to be entertained.    
b) The winners have to be presented the prize at the prize giving ceremony. Should there be no show; the prize will be given to the next winner.
c) In case the stated prizes become unavailable, BvD will substitute the prizes with equivalent value.

BvD Singapore. Sep, 2014


Bengkel Pemantapan Perkhidmatan Rujukan Perpustakaan UiTM

By Tuesday, October 07, 2014 , , , No comments

Bengkel Pemantapan Perkhidmatan Rujukan Perpustakaan UiTM
Tarikh: 14-15 Oktober 2014 (Selasa-Rabu)
Tempat : Bilik Seminar (Hari Pertama) & Pusat IT (Hari Kedua)
Peserta : Pustakawan yang mengendalikan perkhidmatan rujukan PUiTM – 50 orang peserta

Penceramah :
1) Dr Kiran Kaur A/P Gurmit Singh, 
Pensyarah Kanan DS52 Fakulti Sains Komputer dan Teknologi Maklumat, Universiti Malaya
2) En Yazid Bin Ibrahim, 
Penolong Pengarah  Pusat Maklumat Malaysiana Perpustakaan Negara Malaysia                           

3) Tuan Haji Ahmad Faizar Bin Jaafar, 
Pustakawan S41 Perpustakaan Tun Abdul Razak

1) Pn Siti Aishah Sadan, Pustakawan S41                      
2) En Muhamad Nasrul Hussin, Pembantu Perpustakaan Kanan S22

1. Memantapkan perkhidmatan Live Chat Ask Your Librarian
2. Memperkenalkan komponen baharu di dalam aplikasi Reference Desk Management System (RDMS)
3. Membina kemahiran komunikasi dalam memberikan sesi khidmat nasihat dan rujukan
4. Mempelajari teknik keberkesanan perkhidmatan rujukan dalam penyampaian perkhidmatan perpustakaan
5. Memperkasakan peranan dan kompetensi Pustakawan Rujukan dalam mengendalikan soalan rujukan pelanggan perpustakaan 

Tentatif program:



Kelas Literasi Maklumat oleh Bahagian Perkhidmatan Akademik

By Thursday, October 02, 2014 , No comments

Kelas yang dikendalikan oleh pegawai perpustakaan dari Bahagian Perkhidmatan Akademik (BPA), Puan Siti Rohayu Mohd Yusof dengan pelajar dari fakulti Sains Gunaan, UiTM Shah Alam. 

Kelas bermula dari jam 10.00 pagi hingga 1.00 petang (3 jam) merangkumi pembelajaran tentang Endnote & Pencarian Maklumat (Portal perpustakaan)

Untuk menempah kelas seumpama ini, boleh berhubung dengan Encik Mohd Syazwan Hamzah di talian 03-55443714 atau inbox di Facebook BPA

Terima kasih 


Web of Science™ Discovery Quiz: Discover the research on Solar Energy

Every hour the sun beams onto Earth more than enough energy to satisfy global energy needs for an entire year. Solar energy is the technology used to harness the sun's energy and make it useable.

It is predicted that by 2025 solar will be the largest source of energy on the planet.

Thanks to improvements in photovoltaic technology, chemical bonding, photocatalysts and three-dimensional nanoscale heterojunctions, the use of the sun as the world’s primary source of energy will be no longer be for the environmentally conscious; it can be made more accessible to the masses.

Would you like to know more?
Take part in the Web of Science™ Discovery Quiz and imagine you are a researcher focusing on solar energy. What’s more, you stand a chance to win fabulous prizes. (cont)

Quiz Dates
Quiz 1: Monday, 06 October 2014 – Sunday, 02 November 2014
Quiz 2: Monday, 03 November 2014 – Sunday, 30 November 2014
Quiz 3: Monday, 01 December 2104 – Sunday, 04 January 2015
Quiz 4: Monday, 05 January 2015 - Sunday, 01 February 2015
Quiz 5: Monday, 02 February 2015 - Sunday, 01 March 2015
Quiz 6: Monday, 02 March 2015 - Sunday, 29 March 2015

There will be monthly quiz winners. Individual with the highest number of correct answers for each quiz will win Thomson Reuters KeepCup. Five KeepCups will be given away for each quiz!